Shipping Policy
Shipping Policy
Order Processing
At Milly’s Fashion, we carefully prepare and inspect every order before it is shipped to ensure that all products meet our quality standards.
Orders are typically processed within 1–3 business days after payment has been successfully received.
Please note:
- Orders placed on weekends or public holidays will be processed on the next available business day.
- Processing times may be extended during peak shopping periods, promotional events, or holidays.
- You will receive a confirmation email once your order has been successfully placed.
Estimated Delivery Times
After processing, orders are generally delivered within 5–15 business days, depending on the destination country and local shipping conditions.
Delivery estimates are provided as a guideline and may vary due to factors beyond our control, including:
- High shipping volumes
- Customs clearance procedures
- Weather disruptions
- Carrier delays
- National holidays
Once your package has been dispatched, you will receive tracking information via email so you can monitor your shipment’s progress.
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Shipping Costs
We are pleased to offer free shipping on all orders, with no minimum purchase requirement.
There are no standard shipping fees added during checkout unless otherwise stated.
Placing an Order
Ordering from Milly’s Fashion is simple and secure.
Step 1
Browse our collection and select your desired product.
Step 2
Add the item to your shopping cart.
Step 3
Proceed to checkout and enter your shipping information carefully.
Step 4
Select your preferred payment method.
Step 5
Complete your purchase using our secure checkout system.
After your order has been successfully submitted, you will receive an order confirmation email containing your purchase details.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur.
Delivery schedules can be affected by:
- Seasonal demand
- Customs inspections
- Transportation disruptions
- Carrier-related issues
- Unforeseen circumstances outside our control
Milly’s Fashion is not liable for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.
Shipping Protection
To provide additional peace of mind, optional shipping protection may be offered during checkout.
Shipping protection is designed to help safeguard eligible orders against certain transit-related issues.
Coverage may include:
- Lost shipments
- Packages damaged during transportation
- Parcels that arrive visibly tampered with
Filing a Shipping Protection Claim
If shipping protection was selected during checkout and an issue occurs, please contact us as soon as possible.
📧 info@millyfashion.com
To assist with your claim, please provide:
- Your order number
- Tracking information
- A detailed explanation of the issue
- Clear photos of any damage, where applicable
Claims should generally be submitted within 7 days of the delivery date or expected delivery date.
Once reviewed and approved, Milly’s Fashion may offer a replacement item at no additional charge or another suitable resolution.
Exclusions
Shipping protection does not apply to situations including, but not limited to:
- Incorrect or incomplete shipping information provided by the customer
- Packages reported stolen after being marked as delivered
- Delays caused by customs inspections or border authorities
- Carrier delays that are outside of our control
- Orders shipped to an incorrect address supplied during checkout
Customers are responsible for ensuring that all shipping information is accurate before completing their purchase.
Tracking Your Order
Once your order has been shipped, a tracking email will be sent to the email address provided during checkout.
If you do not receive tracking information within a few business days after placing your order, please contact our support team for assistance.
Contact Information
If you have any questions regarding shipping, delivery times, tracking, or your order status, our support team is happy to assist.
Milly’s Fashion
📧 info@millyfashion.com